Because there's
no place like your home.
Why Dwell Roofing?
Insurance Agents love to partner with Dwell because we are reliable, reputable, capable, and honest. Our quality construction and outstanding customer service create happy customers, ensuring your client retention. When you refer your roofing insurance clients to us, we will inspect the property to ensure there is sufficient damage to file a claim. We will also set expectations based on damage that can be handled outside of the insurance process such as wear and tear, rot, etc.
We understand that Agents make the majority of their income from renewals of policies they wrote years ago and it is important that they keep as many customers as they can. When claims happen, the odds of the agent losing their client skyrocket. We are here to to take good care of your clients and help maintain your business. Working in lock step we will ensure happy customers that know you have gone above and beyond to look out for their best interest.
We are proud to be a family-owned and operated local company based in Plano, TX. Our commitment to excellence has earned us an A+ rating with the Better Business Bureau and a 5-star rating on Yelp, so you know that you’re in good hands.
In addition to our comprehensive roof repair and replacement services, we offer a wide range of exterior and interior home improvement services. From emergency hail damage repair and gutter replacement to a master bathroom renovation, we’ve got your clients covered.
Dwell Knows Insurance
Actual Insurance Experience
Dwell’s Owner, Jesse Summerlin, brings extensive expertise in the insurance industry, particularly in the realm of property insurance claims. Dwell has trained our entire team of project managers with the same in-depth knowledge about the coverage intricacies involved in property insurance claims. Our commitment to excellence is reflected in every assessment we undertake for roof damage, as we approach each evaluation with the same meticulousness as an adjuster would.
During our onsite evaluations, we leave no stone unturned, ensuring a comprehensive and detailed examination of the damage. Our team meticulously inspects the property, documenting every finding with precision. This includes a thorough analysis of the roof damage, supported by high-quality photographs that serve as visual evidence.
Our goal is to provide you and your customer with a complete understanding of the situation at hand. In addition to the visual evidence, we prepare a comprehensive and detailed summary that outlines our discoveries during the evaluation process. This summary encompasses all relevant information regarding the extent and nature of the damage, providing clear and transparent information allowing you your customer to make informed decisions about the insurance claim.
Rest assured that with Dwell, you and your client will have a dedicated partner to help them navigate the insurance claim process. We prioritize transparency, accuracy, and ensuring that your clients have all the information needed to make informed decisions.
Dwell knows the Insurance business and can help streamline the process
We believe in simplifying things for your clients. We take the time to explain each step of the process, ensuring that they have a clear understanding of their damage, coverage, and claims process.
Dwell Roofing Offers Quick and Convenient Roof Assessments
We conduct our onsite assessments within 72 hours of your call, often within 24 hours, depending on circumstances and homeowner availability. Your customer tells us what time and day is best for them, and we always make it work according to their schedule.
Communication, Expectations & Integrity
Our insurance background qualifies us to assess damage, educate your customers, and help them determine if filing a claim makes sense or not.
All insurance agents occasionally have unhappy customers who complain the insurance agency isn’t helping them out or paying out. When you use Dwell, and we determine the amount of a customer’s damage either will not exceed their deductible or won’t likely be covered, our team will help set expectations and recommend cost effective solutions ensuring happy informed customers.
Additionally, because our assessments are spot-on accurate, you can be certain we are not making promises you won’t be able to keep. Dwell is a skilled intermediary working on your behalf. Our goal is to keep your customers happy by treating them fairly and presenting only the facts – rather than implying things that may not be accurate.
