I purchased my home in 2014 and had always dreaded the day I’d have to tackle major repairs - especially the siding. After years of windstorms here in DFW, that day finally came. A major storm last year caused damage to both the exterior (roof and siding) and interior (water damage). Unfortunately, my go-to roofing company completely dropped the ball -- delayed claims, no follow-ups, and a total lack of transparency.
Seeing the writing on the wall that I couldn't depend on them, I decided to explore alternative providers. That's when I discovered Dwell Roofing, and from the jump, they stood out. Their website impressed me with transparent, educational content -- with no hard sales -- just solid info. After connecting with their team, I was even more impressed. They were knowledgeable, respectful, and genuinely helpful—nothing like the stereotypical “roofing salesman” we all dread.
They quickly responded to my request for estimates, offered fair pricing, and delivered excellent work. Based on that stellar experience, I returned a few months later to have all my siding replaced, and I couldn't be happier. The pricing was fair and the results were beyond my expectations. My house looks brand new.
But what truly made the experience outstanding was working with Josh De La Rosa. I had a million questions, and Josh always responded quickly with patience, kindness, and professionalism, even after hours. He even brought over paint samples in person to help me decide on a color, too. That gesture sure meant a lot and made our decision making process about the color of the home much easier. He consistently went above and beyond to make sure I felt informed and confident every step of the way.
Thanks to Josh, Dwell is now my go-to company for any future work. To the team at Dwell: Josh is the reason you’ve now got a lifelong customer -- please give that man a raise!!
Response from the owner:Thank you Christopher for taking the time to provide such a detailed and thoughtful review of your experience with Josh and Dwell Roofing & Exteriors!
We appreciate your business and look forward to working with you in the future!
